Technical Help
This page should answer any technical queries you may have regarding this website and spread betting with us online.
If you are still having problems please contact us 020 7894 8200 and we will be pleased to help.
Adobe Flash Test
The Cantor Index Trading Platform requires Adobe Flash. This test will check that Adobe Flash is set up correctly. If not then redirect you to the install page.
Customer PC/Browser Information
This page gathers information about the customer's browser and PC configuration and give the customer the option to email it to Cantor Index Support.
Library - List of common issues and links to the support sites
Downloads - Downloads for Firefox/Opera/Netscape and Microsoft Java
Mini Guide to Online Trading
This is a quick guide aimed at introducing some of the new features now available through our online spread betting platform.
If you require or have forgotten your trading password please contact our web support team on 0207 894 8200
Cantor Index offices are staffed 24hrs* a day from 11.30pm Sunday through till 9.15pm Friday.
Trading
*Cantor Index offers 24hr trading wherever possible however this may not be possible in all cases. Cantor Index also reserves the right to remove the service for system updates and essential maintenance.
Spread bets are leveraged products placing your capital at risk. You need deposit only a small percentage of the value of the bet. However, your losses may substantially exceed that deposit very rapidly and thus require you to make additional deposits at short notice to maintain your bets. Spread bets are not suitable for all customers. Cantor Index Limited provides an execution only service and does not offer investment advice. Before betting, you should ensure you fully understand the risks and seek independent financial advice if necessary.
Cantor Index Limited is authorised and regulated by the Financial Services Authority, FSA register number 194414. These products are not intended for people under the age of 18 or for US residents.
Need help?
Sales
Telephone: 020 7894 8800
Email: sales@cantorindex.co.uk
Customer Service
Telephone: 020 7894 8050
Email: cs@cantorindex.co.uk
Our service hours are 8am - 6pm Monday to Friday
